Contact Us
We love to hear from you and see your photos and videos of local wildlife. Unfortunately, we have very limited capacity to answer enquiries so please see our frequently asked questions below.
I have an enquiry about my membership
If you need to update your details or contact preferences, you can do so by contacting membership@bbowt.org.uk or calling our friendly Membership Team on 01865 788300.
We have a list of dedicated membership FAQs here.
I have an enquiry about volunteering or work experience
You can find a full list of our volunteering opportunities here.
If you would like more information about volunteering, or want to arrange work experience, contact our Volunteer Co-ordinator on volunteering@bbowt.org.uk
I would like to contact you about leaving a gift in my will to BBOWT
Please click here for information about leaving a gift in your will to BBOWT.
Whether you have decided to leave a gift in your will or would like more information, we would love to hear from you.
I have a media, press or film enquiry
If you are a journalist or production company looking for a Wildlife Trust spokesperson, or have a request to film on Trust owned or managed land, please contact our Media Officer on media@bbowt.org.uk
I would like BBOWT to attend my event
Please click below to provide details of your event.
Professional Ecology Services
You can find details of BBOWT’s wholly-owned Ecology Consultancy and their range of professional Ecology Services, Bat Surveys, Biodiversity Services, Arboriculture & Tree Environmental Services, Land Advice Service and Ecological Wildlife Gardening Services here.
I would like to get in touch with an Education Centre
You can find details about our education programmes here. To contact specific centres, please find details below.
- Nature Discovery Centre, Berks: email berkshireeducation@bbowt.org.uk or call 01628 829574 ext. 214
- Windsor Great Park, Berks: email berkshireeducation@bbowt.org.uk or call 07493 649667
- Woolley Firs, Berks: email berkshireeducation@bbowt.org.uk or 01628 829 574 ext. 214
- College Lake, Bucks: email collegelakeeducation@bbowt.org.uk or call 01442826774
- Sutton Courtenay Education Centre, Oxon: email sceec@bbowt.org.uk or call 01235 862024
I want to organise accessing a BBOWT Nature Reserve with my group/business
Please send an email to this address: reserveaccess@bbowt.org.uk if you would like third party access to a BBOWT site. Please let us know which site you would like to visit, on which date, and the size of your party.
I would like to contact you on behalf of my business about your corporate work
You can find information about our partnerships with businesses and how you can get involved here, and information about our Wild Wellbeing courses here. If you would like more information, please get in touch with our Senior Corporate Partnerships Officer on partnerships@bbowt.org.uk
I would like to book onto a course or event
You can find all our events and book onto them here. If you are having trouble with an event booking, or would like to get in touch with the events team, you can contact them on events@bbowt.org.uk
I would like to report a mink/water vole/otter sighting
If you've seen an American mink, water vole or otter anywhere in Berks, Bucks or Oxon, please email your sighting to watervole@bbowt.org.uk, including the date and location of the sighting (with a grid reference if possible).
I would like to report a wildlife sighting (non BBOWT site)
Please report your sighting to your local records centre.
If you live in Berkshire or Oxfordshire, please contact TVERC:
www.tverc.org/cms/content/share-your-records
If you live in Buckinghamshire or Milton Keynes, please contact BMERC:
www.bucksmkerc.org.uk/submit-your-records
I have unwanted wildlife in my garden
We encourage people to embrace the wildlife found in their gardens. Many species are protected under the Wildlife and Countryside Act 1981, and have an important role to play in the local ecosystem.
If it is deemed absolutely necessary, i.e. the animal is at risk of harm, you can talk to a licensed ecological consultant about the safe, responsible and legal removal of wildlife.
Many species are protected by law under UK legislation, including the Wildlife and Countryside Act 1981. Protected species that can occur in buildings and gardens in our three counties include birds, bats, badgers, dormice and great crested newts. For professional ecology services on legally protected species, please contact BBOWT’s wholly-owned ecological Consultancy, Future Nature WTC.
I want to enquire about a planning application that threatens wildlife
We screen and comment on as many planning applications as possible, but we do not have the resources to deal with the many thousands of applications submitted across our three counties each year and have to prioritise those that present a significant threat to wildlife.
You can find extensive information here about planning and wildlife, including guidance on what to do if you are concerned that a planning application threatens wildlife.
I have an enquiry about wildlife crime
The Wildlife Trusts have no legal power to stop any direct threats to wildlife. If you believe a protected species or habitat is under immediate threat please contact your local police station via 101 and ask to speak to a Wildlife Crimes Officer.
For further information about wildlife crime and how to report it, click here.
A number of species are afforded legal protection under the Wildlife & Countryside Act 1981. For example the more common species of reptile (adder, common lizard, grass snake and slow worm) are listed on Schedule 5 and are protected against killing, injury and sale under Section 9, making it an offence to:
- Intentionally or recklessly kill or injure a reptile
- Sell, offer or expose for sale, or have in your possession, or transport, for the purpose of sale, any live or dead specimen or anything derived from a reptile
You can find out more about protected species on the Natural England website.
I want to get in touch about an injured animal
We are not an animal welfare charity and so not have the facilities or expertise to deal with wildlife rescues. Please contact the RSPCA or a local wildlife rescue centre and they will be able to give the best advice.
Useful links:
- RSPCA
- Help Wildlife (Find a wildlife rescue centre near you)
- British Wildlife Rehabilitation Council (Search their directory)
- Tiggywinkles (Wildlife hospital, Haddenham, Bucks)
If you wish to get in touch about livestock on one of our nature reserves, please call us on 01865 775476.
I am trying to identify a species
Take a look at our species explorer or try one of these online groups that should be able to help: 30 Days Wild or Team Wilder.
There are also lots of specialist groups, websites and apps that you can use:
I'm concerned about ash dieback
Ash dieback is a fatal disease expected to kill 80 to 95% of the country’s ash trees. In response, BBOWT is carrying out a programme of tree safety works on our nature reserves. To find out more please visit our ash dieback page.
For tree surveys and arboriculture services, including ash dieback surveys and bat roost assessment surveys for trees, please contact BBOWT’s wholly-owned ecological Consultancy, Future Nature WTC.
I would like to make a complaint
If you would like to make a complaint or positive suggestion to help us put things right, please download our complaints procedure below.
If your enquiry is not covered by the options above, please use the form at the bottom of the page to get in touch.
Our offices
Oxford office and general enquiries
BBOWT, The Lodge, 1 Armstrong Road, Littlemore, Oxford, OX4 4XT
Tel: 01865 775476
Berkshire office and Woolley Firs Environmental Education Centre
Hasker House, Woolley Firs, Cherry Garden Lane, Maidenhead, Berks, SL6 3LJ
Tel: 01628 829574
Buckinghamshire office, College Lake Nature Reserve and Environmental Education Centre
Upper Icknield Way, Bulbourne, Tring, Herts, HP23 5QG
Tel: 01442 826774
Chimney Meadows Nature Reserve
Chimney, Bampton, Oxfordshire, OX18 2EH
Tel: 01367 870904
Estovers
Estovers, Bury's Bank Road, Greenham, Thatcham, Berkshire, RG19 8BZ
Tel: 01635 35157
Future Nature WTC
Meadow Farm, Blackthorn, Bicester OX25 1TW
Tel: 0300 124 0958
Email: enquiries@futurenaturewtc.co.uk
Future Nature is BBOWT’s wholly-owned Ecology Consultancy. You can find details of Future Nature’s range of professional Ecology Services, Biodiversity Services, Arboriculture & Tree Environmental Services, Land Advice Service and Ecological Wildlife Gardening Services here.
Meadow Farm (open for booked groups and events only, no public access)
Meadow Farm, Blackthorn, Bicester OX25 1TW
Tel: 01869 245864
Nature Discovery Centre
Muddy Lane, Lower Way, Thatcham, Berkshire, RG19 3FU
Tel: 01635 874381
Sutton Courtenay Environmental Education Centre
Sutton Courtenay Road, Didcot, Oxfordshire, OX14 4TE
Tel: 01235 862024
Warburg Nature Reserve
Bix Bottom, Henley-on-Thames, Oxfordshire, RG9 6BL
Tel: 01491 642001
Get in touch
Please note – we receive a large number of enquiries. We will do our best to get back to you as soon as possible, but if your enquiry is urgent please contact us on 01865 775476.
We are unable to help with enquires related to injured wildlife, unwanted wildlife in your garden, wildlife crime or enquiries linked to planning applications (see above for guidance on these issues).
Give us your feedback
If you would like to make a complaint or positive suggestion to help us put things right, please download our complaints procedure below.