Contact Us

Contact Us

We love to hear from you and see your photos and videos of local wildlife. Unfortunately we have very limited capacity to answer enquiries.

If your enquiry is not covered by the options below, please use the form at the bottom of the page to get in touch.

I have an enquiry about my membership

If you need to update your details or contact preferences, you can do so by contacting or calling our friendly Membership Team on 01865 788300.

We have a list of dedicated membership FAQs here.

I have an enquiry about volunteering or work experience

You can find a full list of our volunteering opportunities here.

If you would like more information about volunteering, or want to arrange work experience, contact our Volunteer Co-ordinator on

I have a media, press or film enquiry

If you are a journalist or production company looking for a Wildlife Trust spokesperson, or have a request to film on Trust owned or managed land, please contact our Media Officer on

I would like to get in touch with an Education Centre

You can find details about our education programmes here. To contact specific centres, please find details below.

I would like to contact you on behalf of my business about your corporate work

You can find information about our partnerships with businesses and how you can get involved here, and information about our Wild Wellbeing courses here. If you would like more information, please get in touch with our Senior Corporate Partnerships Officer on

I would like to book onto a course or event

You can find all our events and book onto them here. If you are having trouble with an event booking, or would like to get in touch with the events team, you can contact them on

I have unwanted wildlife in my garden

We encourage people to embrace the wildlife found in their gardens. Many species are protected under the Wildlife and Countryside Act 1981, and have an important role to play in the local ecosystem.

If it is deemed absolutely necessary, i.e. the animal is at risk of harm, you can talk to a licensed ecological consultant about the safe, responsible and legal removal of wildlife.

I want to enquire about a planning application that threatens wildlife

We screen and comment on as many planning applications as possible, but we do not have the resources to deal with the many thousands of applications submitted across our three counties each year and have to prioritise those that present a significant threat to wildlife.

You can find extensive information here about planning and wildlife, including guidance on what to do if you are concerned that a planning application threatens wildlife.

I have an enquiry about wildlife crime

The Wildlife Trusts have no legal power to stop any direct threats to wildlife. If you believe a protected species or habitat is under immediate threat please contact your local police station via 101 and ask to speak to a Wildlife Crimes Officer.

For further information about wildlife crime and how to report it, click here.

A number of species are afforded legal protection under the Wildlife & Countryside Act 1981. For example the more common species of reptile (adder, common lizard, grass snake and slow worm) are listed on Schedule 5 and are protected against killing, injury and sale under Section 9, making it an offence to:

  • Intentionally or recklessly kill or injure a reptile
  • Sell, offer or expose for sale, or have in your possession, or transport, for the purpose of sale, any live or dead specimen or anything derived from a reptile

You can find out more about protected species on the Natural England website.

I want to get in touch about an injured animal

We are not an animal welfare charity and so not have the facilities or expertise to deal with wildlife rescues. Please contact the RSPCA or a local wildlife rescue centre and they will be able to give the best advice.

If you wish to get in touch about livestock on one of our nature reserves, please call us on 01865 775476.

I am trying to identify a species

Take a look at our species explorer or try one of these online groups that should be able to help: 30 Days Wild or Team Wilder

There are also lots of specialist groups, websites and apps that you can use:

I'm concerned about ash dieback

Ash dieback is a fatal disease expected to kill 80 to 95% of the country’s ash trees. In response, BBOWT is carrying out a programme of tree safety works on our nature reserves. To find out more please visit our ash dieback page. 

I would like to make a complaint

If you would like to make a complaint or positive suggestion to help us put things right, please download our complaints procedure below.

Our complaints procedure

Our offices

HQ Littlemore Office by BBOWT

Oxford office and general enquiries 

BBOWT, The Lodge, 1 Armstrong Road, Littlemore,  Oxford, OX4 4XT

Tel: 01865 775476

Hasker House by BBOWT

Berkshire office and Woolley Firs Environmental Education Centre

Hasker House, Woolley Firs, Cherry Garden Lane, Maidenhead, Berks, SL6 3LJ

Tel: 01628 829574

College Lake Visitor Centre by Wendy Tobitt

Buckinghamshire office, College Lake Nature Reserve and Environmental Education Centre

Upper Icknield Way, Bulbourne, Tring, Herts, HP23 5QG

Tel: 01442 826774

Chimney Meadows by Andrew Marshall

Chimney Meadows Nature Reserve

Chimney, Bampton, Oxfordshire, OX18 2EH

Tel: 01367 870904

Greenham Common by James Osmond


Estovers, Bury's Bank Road, Greenham, Thatcham, Berkshire, RG19 8BZ

Tel: 01635 35157

Meadow Farm by Andy Fairbairn

Meadow Farm

Meadow Farm, Thame Road, Blackthorn, OX25 1TW

Tel: 01869 245864

Nature Discovery Centre by Laura Parker

Nature Discovery Centre

Muddy Lane, Lower Way, Thatcham, Berkshire, RG19 3FU

Tel: 01635 874381

Sutton Courtenay Environmental Education Centre by Wendy Tobitt

Sutton Courtenay Environmental Education Centre

Sutton Courtenay Road, Didcot, Oxfordshire, OX14 4TE

Tel: 01235 862024

Warburg Nature Reserve by BBOWT

Warburg Nature Reserve

Bix Bottom, Henley-on-Thames, Oxfordshire, RG9 6BL

Tel: 01491 642001

Get in touch

Please note – we receive a large number of enquiries. We will do our best to get back to you as soon as possible, but if your enquiry is urgent please contact us on 01865 775476.

We are unable to help with enquires related to injured wildlife, unwanted wildlife in your garden, wildlife crime or enquiries linked to planning applications (see above for guidance on these issues).

Fill out my online form.

Give us your feedback

If you would like to make a complaint or positive suggestion to help us put things right, please download our complaints procedure below.

Download our complaints procedure