Visitor Experience Officer

Closing date:
Salary: £13,792 (pro rata) per annum (FTE £22,987)
Contract type: Permanent / Working hours: Part time
Location: Nature Discovery Centre Visitor Centre, Muddy Lane,
Lower Way

,
Thatcham, Berkshire , RG19 3FU
We have an exciting opportunity to manage and oversee the running of the visitor experience at the Nature Discovery Centre and to ensure an exceptional level of customer service.

Contact details

BBOWT Head Office, The Lodge, 1 Armstrong Road, Littlemore, Oxford, Oxfordshire, OX4 4XT

recruitment@bbowt.org.uk 

Visitor Experience Officer

Do you have a passion for delivering high quality nature focused events to visitors? Are you a creative leader with excellent customer service skills?

This is an exciting opportunity to manage and oversee the running of the visitor experience at the Nature Discovery Centre and to ensure an exceptional level of customer service. The ideal candidate will have energy and enthusiasm for creating innovative events that change with the seasons and drive a profitable visitor centre.

You will ensure all communications with our visitors are engaging and consistent. The post holder will work with the Nature Discovery Centre Manager to promote an enhanced customer experience resulting in increased income generation and profitability for the Centre.

Experience of working in a busy customer focused environment, motivating and leading a team and delivery of marketing and promotions is essential.

About us

The Berks, Bucks & Oxon Wildlife Trust is a membership-based voluntary organisation, managing over 80 nature reserves, influencing land management and educating and encouraging all sectors of the community to care for local wildlife. 

Find out more.

Salary

£13,792 (pro rata) per annum (FTE £22,987)

Contract

Permanent, average of 21 hours per week across the year (to be discussed with successful candidate). Hours will include weekend working.

Based

The Nature Discovery Centre, Thatcham

How to apply

To apply to the post please fill in the Application Form and Equal Opportunities Form below and email to recruitment@bbowt.org.uk.

CVs will not be accepted. Please note that only successful applicants will be notified.

The closing time and date for applications is 9.00am Thursday 9th April 2020.

Interviews will be held at The Nature Discovery Centre w/c 13th April 2020.

We are an equal opportunities employer and welcome applications from all sections of the community.