Duty Manager

Closing date:
Salary: £11.52 per hour
Contract type: Permanent / Working hours: Flexible
Location: Nature Discovery Centre Visitor Centre, Muddy Lane,
Lower Way

Thatcham, Berkshire , RG19 3FU
We are looking for an enthusiastic, friendly person with a positive attitude to join our team.

Contact details

BBOWT Head Office, The Lodge, 1 Armstrong Road, Littlemore, Oxford, Oxfordshire, OX4 4XT


Duty Manager

Do you enjoy working with people? Could you ensure that every visitor has a positive experience during their visit? Do you want to work in a fun vibrant team?

We are looking for an enthusiastic, friendly person with a positive attitude to join our team. You will be very capable of taking decisions on your own, as you will have overall accountability of the centre during your shift. This role is extremely hands on and every day is different. Tasks will range from dealing with visitors queries, health and safety issues and procedures, room bookings, trading operations and banking.

The successful candidate will be passionate about providing exceptional customer service and confident in their abilities to resolve complex customer issues. You will also be able to work well and communicate with a wide range of people to establish good working relationships, and support and cooperate with others. Confident in your ability to stay calm under pressure,

Enthusiasm, energy and the ability to deal with difficult situations in a busy environment is vital!

About us

The Berks, Bucks & Oxon Wildlife Trust is a membership-based voluntary organisation, managing over 80 nature reserves, influencing land management and educating and encouraging all sectors of the community to care for local wildlife. 

Find out more.


£11.52 per hour


Permanent, average of 34 hours per month across the year (to be discussed with successful candidate). Majority of time will be weekend working.


The Nature Discovery Centre, Thatcham

How to apply

To apply to the post please fill in the Application Form and Equal Opportunities Form below and email to recruitment@bbowt.org.uk.

CVs will not be accepted. Please note that only successful applicants will be notified.

The closing time and date for applications is 9.00am Thursday 9th April 2020.

Interviews will be held at The Nature Discovery Centre w/c 13th April.

We are an equal opportunities employer and welcome applications from all sections of the community.